Plugin Conflict

All plugins developed by Actuality Extensions uses WordPress’ best practices to make it as compatible as possible with all themes and plugins; however, some theme and plugin authors do not adhere to these best practices which can often result in a theme or plugin conflict with an Actuality Extensions plugin.

The following sections provide instructions for determining if an issue you are experiencing with a plugin developed by Actuality Extensions is caused by a theme or plugin conflict. If you determine that your issue is not a theme or plugin conflict by following these instructions, please open a support ticket. If you were directed to this topic after having opened a ticket please reply to the ticket confirming that you have followed these steps and were still able to recreate this issue.

Testing for Plugin Conflicts

To test for a plugin conflict:

  1. Deactivate ALL plugins
  2. Activate WooCommerce
  3. Activate the plugin developed by Actuality Extensions
  4. Check to see if the issue occurs

If the issue does not occur, one (or more) of your plugins is causing a conflict with our plugin. To determine which plugin(s) is causing the conflict, follow these steps:

  1. Activate each plugin one by one
  2. Check to see if the issue occurs after each plugin is activated